10 Mistakes to Avoid When Working With a Virtual Assistant

Hiring a Virtual Assistant is no doubt a game changer for your business but the success largely depends on how you manage your relationship with your VA. Beyond delegating tasks, establishing clear communication and understanding is crucial. Unfortunately, many people fall into traps that affect their relationships when working with a VA. Sometimes, mistakes happen but identifying and avoiding these pitfalls can help you achieve your goals. 

Here are some common mistakes to avoid when working with a Virtual Assistant:

• Ambiguous or Unclear Instruction: VAs are not mind readers, so ensure you communicate the tasks. Never make assumptions or leave them guessing; rather, provide a very clear and detailed instruction. 

• Poor and Inconsistent Communication: To avoid delays and conflicts, communicate promptly. Closed communication lines can affect the progress of a task and stall growth. 

• Micromanagement: Most business owners lack trust in the competence of their VAs, so they fall into this trap. Hire a professional with a proven track record of delivering excellently. Communicate your expectations, provide clarity when needed, empower them with the necessary information, and trust them to deliver efficiently on every project. 

• Expectation Lapse: From the onset, clearly state your goals and expectations. Failure to set expectations can lead to disappointments. For every task you delegate, state the deadline. This is to ensure that both you and your VA are on the same page. 

• Cultural Differences: Understand the cultural differences that may affect your relationship. Be aware of communication styles, work habits, and cultural holidays especially if you are not in the same location.  Although likely to be overlooked, this significantly affects the overall outcome of the project.

• Underestimated Value: A VA provides more than just administrative support; they are valuable assets you can leverage to grow and scale your business. When working with a VA, never underestimate their skills in other areas of your business. 

• Unstructured Onboarding: Before onboarding a VA, ensure they understand the nuances of your industry. They may have worked in a similar industry; however, never make assumptions. You can put them through all they need to ensure the work is done seamlessly.

• Unrealistic Deadlines: Dream big, set big targets, and follow up with realistic deadlines. Expecting an overnight miracle oftentimes affects the quality of delivery. While a professional VA understands the importance of quality, it is also vital to set realistic deadlines that are achievable for both parties. 

• Not Providing Feedback: Feedback is necessary for growth. Providing feedback is not just about criticism; always ensure you give accolades where necessary and point out areas where improvements are needed. 

• Overlooked Time Zone Difference: This is a reality when working with a VA especially the remote nature of the role. A VA can conveniently work from any part of the world and this often affects the time difference. However, always ensure you consider the time difference if your VA is in a different country. 

Are you guilty of any of these mistakes? Share your experience in the comments below. Let us know how Sisi Manager can help you! If you need the services of a professional VA, contact us here!